Welcome to INKCHIP On-Line Store!
If you visit or shop at INKCHIP, you accept these conditions. Please read them carefully. In addition, when you use any current or future INKCHIP service or visit, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY
Please review our Privacy Notice, which also governs your visit to INKCHIP, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit INKCHIP or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
YOUR ACCOUNT
INKCHIP maintains your details so that we can offer you extra services, such as a referral programme, account keeping and order tracking. In order to do this, you need to logon to our site. If you change computers or browsers, you will need to have the site restore your details by logging in again. All information is secured and kept confidential.
ORDER FULFILMENT
Orders can be done online from this website.
PRICE MATCHING
We are committed to providing you with a competitive pricing structure for all of our products in our website.
ORDER CANCELLATION
Cancellation of orders are only accepted at the point in time where your orders have not been shipped. You can view the status of your order and cancellations can be done from your account in INKCHIP. INKCHIP Firmware – Non-Refundable. Firmware – generate for ONE printer and can’t be used on other printers.
Once orders have been shipped, orders can not be cancelled unless the goods that you have ordered are back ordered or are discontinued. Either way, you will get notified of the status of your orders.
CREDIT CARDS PAYMENT
We accept Visa, MasterCard, Discover, American Express, Diners, JCB and debit cards with the Visa, Mastercard logo. All orders are accepted on the website pending payment verification. Once we receive your order, our Customer Service department will send you an order confirmation via e-mail. This e-mail will represent the actual confirmation that your order has been accepted and payment has been verified. The order confirmation e-mail will summarize all the information pertaining to your order. If for any reason we cannot verify your payment (this is the case if for example a credit card company denies a charge), we will send you an e-mail informing you of the circumstances. In such case you will have to re-enter your order providing a new valid form of payment.
DELIVERY METHOD
1. Only for Digital (electronic) products:
once your payment is processed, you will receive a confirmation page with a link to download your order. Download links will be available for 10 downloads in 10 days in your account.
2. All other orders are shipped by USPS or FEDEX services.
When you register and provide your delivery address, we prefer that you provide your business address. This is also to make sure that delivery will be received at the destination where you are available most of the time.
We will not leave any goods unattended. Proof of identifications and/or signature might be required upon the receipt of the goods.
A signature is the best possible way of showing that the goods have made it to you successfully. (The goods do not have to be signed for by you personally) Therefore the use of a business address will save you time and money.
Deliveries will not be attempted if you provide PO BOX address as the shipping address.
We will not take any responsibility for damaged or lost items during transit by couriers or postal services.
DELIVERY COST
Deliveries for not digial goods will be charged $9.99 World-Wide for small pacages. More weight – more charge.
PROOF OF DELIVERY
For proof of delivery requests, please feel free to contact
DELIVERY DETAILS
We normally make all deliveries within 24 hours, if there is any delay we will contact you.
LICENSE AND SITE ACCESS
INKCHIP grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of INKCHIP. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of INKCHIP. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of INKCHIP and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing INKCHIP name or trademarks without the express written consent of INKCHIP. Any unauthorized use terminates the permission or license granted by INKCHIP. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of INKCHIP so long as the link does not portray INKCHIP, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any INKCHIP logo or other proprietary graphic or trademark as part of the link without express written permission.
CONTACT US
As our valued customers, we are committed to providing you with your selected range of products. We will try to cover as many range of documents and products as possible. If you believe that you are unable to find or locate your favourite products, please do not hesitate to inform us, or you can also email.
Products that have been shipped are assumed to have been well researched by customers. Therefore, customers are required to borne the responsibility to adopt as much information as possible about the products such as compatibility, features and other relevant details prior the purchase or order.
We may contact you regarding the availability of your ordered product.
Subject to products availability, it is possible that there could be more than one delivery of a total order depending on the amount of products that have been ordered. No additional charges will incur against you in such a case.
Please CONTACT US for more info.